Suzanne Lloyd - Ontario

Consultant

Ontario

Advertising & Media, Communications, Construction, Consulting, Health & Beauty, Human Resources, Marketing, Services

100-200

SUZANNE LLOYD
75 Wooliston Crescent, Brampton, ON L6Y 4J4
Home: 1- 905-456-1417
Cell: 1-819-580-6012
E-mail: suzannelloyd1205@gmail.com

OBJECTIVE

To find an outstanding career in an energized and growing company as a Business Development Manager that encourages upward mobility and rewards employees who are seriously results driven and want to make a significant contribution to the growth and increased visibility and market share of the company.

CORE LEADERSHIP COMPETENCIES

Prospecting and closing new business  Leads the sales process; Researches, contacts, qualifies, prepares and presents solutions to acquire new business; Works with the Sales Manager & Regional Director of Sales to develop target account lists; Ensures smooth transition of on-going account management; Achieve revenue, gross margin, activity and sales funnel targets; Establish, maintain and develop relationships with potential customers who have been identified as target clients in order to meet corporate objectives of maximum profitability and sales growth; Analyze customer needs and interests in order to maximize sales volume and identify service requirements; Identify, develop, prepare and present high impact sales presentations to current and/or potential corporate clients; Keep abreast of the products, applications, technical service, market conditions, competitive activities and industry trends through reading pertinent literature, training and consulting with manufacturers and their marketing representative; Over 10 years of selling experience penetrating or maintaining accounts; Supervisory or management experience; Strong knowledge and understanding of consultative selling and the sales planning process; Strong computer literacy; Ability to set targets and design growth plans; Ability to coach, manage, lead, motivate, and manage for result;
Ability to interface at the most senior levels of the customer base; Strong analytical skills and the ability to multi-task; Strong verbal, written, and presentation skills; Strong interpersonal and customer relation skills ; Strong business, financial, operations, and technical acumen; Demonstrates consultative selling skills ; Demonstrates strong teambuilding attributes; Computer literacy, including above average competency in Excel, Word, Outlook & PowerPoint; Trained as a facilitator in sales training program; Strong negotiation skills with proven closing ability; Experience coaching for results, good organizational skills and demonstrated positive leadership style; Creative selling, project management skills and strategic planning ability; Superior time management and organizational skill.

PROFESSIONAL EXPERIENCE
GEORGE S. MAY INTERNATIONAL COMPANY, Park Ridge, Illinois, USA & ACM CANADA INC., Montreal, Qubec, Canada: Company offers its consulting services to mostly small and midsized clients in diverse industries.

Management Consultant, 2008 Present

Provide leadership and direction to a diverse range of companies in P&L, business development, sales, and marketing. Coach both C-level executives and employees on strategies to increase sales and revenues.

Accomplishments:

Grew sales revenue of numerous companies, including driving the sales of a specific client from $25M to $32M (30% increase) in a one-year period. This particular company will be featured in a major publication for its outstanding record of business growth.
Designed marketing campaigns that increased sales by 20%. Created promotional materials and conducted market research to identify new markets and niches for clients products and services.
Identified areas of deficiency and developed and executed sales, marketing, and business development solutions for over 80 companies.
Established sales objectives and budgets for all Sales departments.
Significantly lowered advertising costs by transitioning companies from multimedia over to Social Media.
Placed underperforming sales and marketing associates into positions where they could excel.
Trained sales teams on prospecting, cold calling, generating leads, and sales closing techniques.
Assisted team leaders in setting quotas for sales people and creative incentive plans.
Trained Telemarketing Departments in efficient sales techniques
Implemented business development techniques and strategies including:
Deploying CRM systems to better manage clients and use them as sources of referrals.
Creating email promotions
Planning and establishing in-house seminars
Formulating use of social media
Organizing as well as representing company at regional and national trade shows
Cold calling prospective clients utilizing purchased lists and CRMs
Overcoming objections
Acquiring key accounts and increasing customer retention

INVESTORS GROUP LTD., Sherbrooke, Quebec, Canada: A Canadian leader in providing personal financial planning services dedicated to building lasting client relationships.

Financial Consultant, 2000 2008

Built trusting relationships with business executives and professionals via cold calling, seminars, phone communication, onsite presentations, and direct mail. Interacted with clients onsite at their locations and in our office. Performed client needs assessments and conducted research to identify appropriate products to meet their requirements. Monitored markets daily and attended training classes to ensure that client accounts remained current with market conditions. Position included a strong focus on product knowledge, utilizing a consultative approach.

Accomplishments:

Successfully increased the returns on investments of clients by an average of 6%.

NEWARK ELECTRONICS CANADA, Montreal, Quebec, Canada: A market-leading, knowledge-based distributor of electronic components, stockroom management services, and eProcurement solutions.

Inside Sales Representative, 2000

Responsible for business development and increasing sales. Position included in-depth research to meet customer requirements.

Accomplishments:

Increased sales 60% over quota after three months on the job.

PRIOR EMPLOYMENT:

Bombardier Capital Ltd., Valcourt, Quebec, Canada - Sales Coordinator for Sales in the Field and Regional Credit Managers

Expert Travel Financial Security (ETFS) Inc., Lennoxville, Quebec, Canada - Sales Associate & Claims Adjudicator

Jamaica Money Market Brokers (JMMB), Kingston, Jamaica West Indies - Branch Manager.

Responsible for all new business development, increased assets under management, and the visibility of the company in the community. Hired, motivated, and managed employees. Directed all operational aspects and day-to- day transactions of the branch. Supervised all aspects of customer service.

Clough, Long & Company - Law Firm Manager & Legal Assistant

EDUCATION

MBA, Emporia State University, Emporia, Kansas, USA
B.Sc. (Honors), Emporia State University - Marketing & Business Administration
Canadian Securities Course, Canadian Securities Institute, Toronto, Canada

PROFESSIONAL ACTIVITIES & BOARD LEVEL APPOINTMENTS

Board Member, Townshippers Association, Sherbrooke, Quebec, Canada
Volunteer, Centre Geriatric de Sherbrooke, Sherbrooke, Quebec, Canada

LANGUAGES: Bilingual: French & English