Peggy Ward - Colorado

Colorado

Community/Social Work

1-4

PEGGY WARD
2833 Forest St., Denver, Co, 80207 leoexpress2@netzero.com 7203897179

Focused, Motivated, Resourceful; recent career school graduate seeking to apply combination of professional experience and recent academic training to an exciting opportunity working in Medical Billing & Coding or General Transcription
SUMMARY OF QUALIFICATIONS
TWO YEARS FOCUS GROUP TRANSCRIPTION.
Medical Billing & Coding Certificate graduate, possessing the academic training and instruction required to make an immediate and lasting impact within the industry; established knowledge of ICD9/ICD9CM and CPT coding.
Understanding of how to assign codes to procedures and diagnoses for insurance payments; able to prepare invoices, coordinate with doctors and insurance companies, and help patients resolve their complaints about billing.
Exhibitor of superior interpersonal communication skills, showing the ability to effectively communicate with professionals of varying backgrounds.
Dynamic team member, able to work well with others towards a common goal with a willingness to provide leadership and train colleagues on practice and procedure.
Honored by employer with an award for Excellent Service Head Start 2000.
Technical Skills: Type 70 WPM, MS Windows, Word, Excel, PowerPoint, Adobe In Design, Adobe Dream Weaver, Adobe Suite CS4.
PROFESSIONAL EXPERIENCE
UNDERCOVER RIDE CHECKER 2002 March 15,2012
REGIONAL TRANSPORTATION DISTRICT Denver, CO
Tasked with performance of Quality Assurance initiatives in order to ensure that all bus drivers are following proper protocol; oversee anywhere from three to fifteen routes daily.
Ensure ADA bus driver monitoring regulations are followed with regards to service for disabled and handicapped passengers.
Record actions by bus driver regarding the following of proper protocol; initiate regulations for training bus drivers and suggest new format for regulation training forms.
POLICY WRITER/HR COORDINATOR 2000 2003
HEAD START POLICY COUNCIL Denver, CO
Worked as the Policy Writer and HR Coordinator for Head Start, a state educational program designed to help promote quality education to pre-kindergarten children.
Provided counseling to Head Start members regarding various requirements needed for classroom teachers as well as bus drivers.
Established code of conduct and wrote policies for bus drivers to follow including documentation of the proper way for bus drivers to handle wheelchair passengers.

S.Q.A. SPECIALIST 1997 2000
CANICOM/PRODIGAL Denver, CO
Handled the management and operation of a 250 person telephone communication facility; contributed to writing content for the Canicom instructional manual, and improved Human Resources Management.
ADDITIONAL EXPERIENCE
Secretary, Neighborhood Resident Council, Denver, CO, 1996 1997
Data Entry Operator, TDEC, Denver, CO, 1993 1996
Data Drawing Controller, Stearns Catalytic, Inc., Denver, CO, 1991 1993
Front Desk Receptionist, Anderman, Co. Inc., Denver, CO, 1988 1991
Clerk Typist II, Denver Department of Vital Statistics, Denver, CO, 1982 1983
Administrative Secretary, Denver C.A.R.E.S., Denver, CO, 1981 1982
EDUCATION AND TRAINING
BACHELOR OF SCIENCE 1997
METROPOLITAN STATE COLLEGE OF DENVER GRADUATED
Concentration: Communications, Technical Writing
MEDICAL BILLING & CODING 2011
PENN FOSTER CAREER SCHOOL GRADUATED

MEDICAL TRANSCRIPTION CERTIFICATE 2002
AT-HOME PROFESSIONS Ft. Collins, CO
EMPLOYMENT PREPARATION SKILLS 1998
CENTER FOR WORK EDUCATION AND EMPLOYMENT Denver, CO
MEDICAL TRANSCRIPTION 1998
COMMUNITY COLLEGE OF DENVER Denver, CO
ASSOCIATIONS/ACTIVITIES
Member AAPC 2011
Member Policy Council of Head Start 2011-2012
Volunteer Childrens Hospital 2