Joanne Cichetti - Springfield, Pennsylvania

Office Administrator

Springfield, Pennsylvania

Work from Home

1-4

OBJECTIVE


To secure a permanent, part-time position with an organization that will
allow me the flexibility to work from home since I am disabled.




EXPERIENCE


3/11 - 9/11 Geiger Service Associates, Lansdale, PA
Virtual Bookkeeper
Use QuickBooks Remote Access to: enter invoices, receive
payments, setup customers, setup new inventory items, create
reports and export customer data for mailings. Provide advice
and other administrative duties pertaining to bookkeeping
maintenance.

9/09 - 2/11 Freelance Writer
Research and compose articles on specific topics for
DemandStudios.com, BreakStudios.com and Textbroker.com
customers.

5/09 - 9/09 HelloTrade International, India
Data Entry Operator, Part-time (Temporary Position)
Research specific information on US manufactures
Enter information directly into HelloTrade online database

12/07 - 4/08 Global Info Service, Ahmedabad, India
International Data Entry Operator (Temporary Position)
Typed biology and medical data from scanned images in online
database

1/95 - 12/03 Innovative Awards & Gifts, Inc., Brookhaven, PA
Retail Sales/Engraving Services - Business Owner
- Acquire of Awards Materials, Equipment & General Office
Supplies
- Accounts Receivables/Payables
- Inventory Management
- Manufacture and Retail Sales of Trophies & Plaques;
Advertising Specialty Sales; Engraving Services to Sports
Organizations, Schools, Local Municipalities, Fire and Police
Departments, Chamber of Commerce and Local Business
Associations

10/96 - 11/97 Rose Tree Media School District, Media, PA
Information Systems Assistant - Division of Technology
- Help Desk Coordination - Problem Tracking & Resolution
- Software Training Coordination - Design & Implementation
- Acquisition/Distribution - Computer Hardware & Software
- Database Management - Computer Hardware, Software, Service
- Financial Management - Budget Tracking

1/96 - 9/96 1st National Bank of Chester County, West Chester,
PA
Trust Administration - Financial Management Services Dept.
- Trust/Estate Management
- Asset Receipt/Disbursement
- Legal Documentation Accounting
- Customer Service; Liaison between customers, lawyers,
Financial Planners, Branch Staff and Account Administrator
12/86 - 12/95 PNC Bank, Philadelphia, PA
Marketing Assistant (Bank Officer) - Private Bank Division
- Created and maintained Resource Center and Database for all
Affiliates
- Coordinated Corporate Imaging of Regional Offices
- Organized Seminars/Events/Investment Briefings
- Acquired and Distributed Marketing/Sales Materials
- Initiated Department Budgeting/Expenditures
Personal Account Assistant - Investment Management & Trust
Division
- Opened New Investment Accounts, including asset receipts and
transfers
- Recorded and Tracked Legal Review of Customer- Estate Planning
Documents
4/83 - 1/86 Administrative Assistant - Investment Management & Trust
Division
- Computer Training or Business Development Officers
- Customer Service; Liaison between customers, lawyers,
Financial Planners, Branch Staff and Business Development
Manager
- Compiled and Distributed Monthly New Business Reports

EDUCATION

1991 PA Bankers Association, School of Trust - Certification
(Management/Operations/Administration)
1973 Delaware County Community College - Accounting
1972 Cardinal O\'Hara High School - Business Honors

COMPUTER SKILLS

- MS Windows XP and MS Windows 7
- MS Office Professional (2003, 2007 and 2010)
- Quickbooks Pro
- Express Scribe

EMPLOYMENT REFERENCES

Geiger Service Associates - John Wiedemann - (610) 883-7668
Innovative Awards & Gifts, Inc. - John A. Kelley, Business Associate -
(610) 874-3852
PNC Bank Human Resources - (877) 968-7762


PERSONAL REFERENCES

Robert E. Graham - (610) 876-0352