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Paul Lemoine - Ontario

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About Paul Lemoine

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Paul Lemoine is currently living in Ontario, working as a Na in "Na" and is interested in Affiliate Program.
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Job Title

na

Company

Company Website

www.gincomes.com/9177

Location

Ontario

Categories of Interest

Affiliate Program

My Interests

Ive always had an interest in learning about diamonds, the cuts, the grades, just beautifull diamonds

Join Date

Paul Lemoine has joined on Nov 20, 2011

Company Size

1000+

Resume

PAUL LEMOINE
108 Seventh Avenue, Arnprior, ON, K7S 3S7? phone: 613-795-3385 ? Email:
paul.lemoine@bell.net

PROFESSIONAL PROFILE

IT / NETWORK SPECIALIST with exceptional troubleshooting skills and
extensive experience in the design, administration and support of
information systems. Highly-skilled in the implementation, analysis, and
optimization of networks, servers, and workstations. Delivers cost-
effective, high performance technology solutions to meet varying business
demands and objectives. Clear communicator in both French and English.
Strengths include:
|Microsoft Windows 2003 and XP |Upgrades & Conversions |
|Microsoft Office 2003 |Problem Analysis & Resolution |
|VPN Installations & |Documentation & User Training |
|Configuration |Network & System Security |
|Administrating Blackberry |Back-Ups & Technical Support |
|Devices |Server Monitoring & Tuning |
|Infrastructure Maintenance | |


TECHNICAL EXPERTISE

Software / Applications:
Lotus WordPro Millennium, Lotus 123, Lotus Approach Millennium, Lotus
Presentation Millennium, Microsoft Office 2000, XP and 2003, Microsoft
Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft
Outlook, WordPerfect Office, Quattro Pro, WordPerfect Presentation,
Microsoft Office Resource Kit, Microsoft Windows Resource Kit, Microsoft
Server Resource Kit, Peregrine Remote, Norton Cleansweep, Norton Utilities,
Norton System Doctor, Norton Ghost, Norton and Symantec Antivirus,
Symantec Backup Exec, Norton Ghost Cast, Nortel Virtual Private Network
(VPN), Juniper Networks, Entrust, Kerio Personal Firewall, Blackberry
manager, RA Admin, SQL Plus, Webjet Admn, Peregrine and Infoman.

Operating Systems:
DOS; Windows 3.11, Windows 95, Windows 98, Windows 2000, Windows 2003;
Windows XP and Novell 5, Novell 6.5

Programming / Languages:
Visual Basic, Oracle, Visual Basic for Applications, Sun Studio, Forte,
MSDN Library, object-oriented language and Microsoft scripting language,
SQL Server query language

Hardware:
HP Proliant, IBM X series Servers, desktops, laptops, Adaptec SCSI
controllers, raid array, cisco router and switch,motherboard, CPU, hard
drive, video card, network card, memory, and sound card.


-

QUALIFICATIONS IN ACTION


Public Works Government Services Canada Mar 2010 -
Nov 2010
Technical Support Specialist
As a member of the IT Services group I supported approximately 300
users,supporting network infrastructure for digital imaging and digital
archiving. More specifically I provided the following.
. Installed.configured and maintained desktop computers running windows
xp in a windows server 2003 and windows server 2008 environment.
. Troubleshot advanced database issues related to The Bantec suite of
products using SQL plus
. Monitored the Bantec system for issues related to document processing
mainly PDF documents that become corrupt.
. Involved in disaster recovery plan for exchange mailboxes residing on
remote servers.
. Involved in back and recovery of file and database systems residing on
the network
. Troubleshot advanced issues related to active directory, DHCP and DNS
. Installed, configured, and supported advanced printer software and
hardware using novell iprint and HP Webjet Admin
. Troubleshot advanced Issues related to the configuration of Exchange
2007 with outlook 2007 as well as Issues related to OWA
. Created and maintained outlook accounts using Active directory
configured Through Citrix Metaframe XP.
. Configured and maintained collaborative applications using Citrix
Metaframe XP.
. Consulted with team members on regular basis recommending solutions to
issues affecting performance on the organisations network
infrastructure and security.
. Maintained first rate Troubleshooting as it related to the
organisations network infrastructure.


EDS Canada Sept 2008 - Mar 2010
Help Desk Coordinator
As a member of the IT Services group I support approximately 25000 users,
supporting infrastructure, and desktop related problems. More specifically
I provide the following:
. Installed, configured supported and maintained desktop computers
running Windows XP in Windows Server 2003 environment.
. installed, configured and supported VPN and personal firewalls to
configure laptops for remote access;
. Installed, configured, and supported printer software and hardware
using novell iprint and HP webjet admin
. troubleshot desktop computer hardware and software, complex network
problems.
. Configured Outlook 2003 with Microsoft Exchange 2003;
. Maintained first-rate technical operations through regular
troubleshooting analysis and monitoring of computer hardware;
. Troubleshot desktops and laptops using Symantec antivirus;
. Consistently exhibited exceptional performance in diagnosing and
correcting technical issues that were network related and recommended
new solutions to management;
. Installed, configured, supported and maintain Microsoft Office 2003 on
a daily basis through novell ZENworks;
. Troubleshot Blackberry client devices as required;
. Troubleshot desktop and laptop computer hardware and software;
. Ensured continuous connectivity for clients in a Windows XP and Novell
Netware Environment;
. Analyzed and troubleshot network services such as Active
Directory,DNS, WINS and DHCP;
. Troubleshot Novell Netware group policies to control workstation
functions;
. Performed IT functions that adhere to IT security policies and report
IT security issues to the local Information Site Security Officer
(ISSO).


Defence Research Development Canada (DND), Ottawa, Ontario
2004 - May 2008
Network Specialist
As a member of the IT services group I supported approximately 150 users
providing network, hardware and software support within a complex Science
and Technology environment. More specifically I provided the following:
. installed, configured, supported and maintained desktop computers
running Windows XP in windows server 2003 environment
. installed, configured, supported printer software and hardware
installations;
. installed, configured and supported VPN and personal firewalls to
configure laptops for remote access;
. Performed advanced administration functions and supported daily user
account management;
. troubleshot desktop computer hardware and software, simple network
problems, and installing network printers in windows server 2003
environment
. Configured Outlook 2003 with Microsoft Exchange 2003;
. Maintained first-rate technical operations through regular
troubleshooting analysis and monitoring of computer hardware;
. Configured desktops and laptops using Symantec antivirus;
. Consistently exhibiting exceptional performance in diagnosing and
correcting technical issues that are network related and recommend
new solutions to management;
. Installed, configured , supported and maintained Microsoft Office 2003
on a daily basis;
. Set-up Blackberry client devices as required;
. Troubleshot desktop and laptop computer hardware and software;
. Successfully installed and configure all desktops and laptops using
Symantec Ghost;
. Monitored and maintained daily, weekly and monthly backup systems and
perform data restoration as required using Symantec Backup Exec;
. Ensured continuous connectivity in a Windows XP and Windows Server
2003
Environment;
. Analyzed and troubleshot network services such as DNS and DHCP;
. Configured Active Directory group policies to control workstation
functions;
. Performed IT functions that adhere to IT security policies and report
IT security issues to the local Information Site Security Officer
(ISSO).

Translation Bureau, Ottawa, Ontario
2002 to 2004
INTERMEDIATE TECHNICAL SPECIALIST
I supported approximately 1500 users providing network, hardware and
software support.
I strategically selected and implemented new software solutions to optimize
productivity and IT infrastructure performance and stability. I adeptly
resolved second-level helpdesk calls and managed daily NDS administration
for Netware 5.1 including user account creation, and security permissions.
More specifically I provided the following:
. Ensured continuous connectivity in a Windows XP and Windows Server
2000 and Novell environment;
. installed, configured and supported VPN and personal firewalls to
configure laptops for remote access;
. Installed, supported and maintained Microsoft Office 2003 on a daily
basis;
. Configured desktops and laptops using Norton antivirus;
. Strategically ghosted all desktop and laptop machines using Norton
Ghost;
. Performed advanced administration functions and supported daily user
account management;
. installed, configured, and supported printer software and hardware
installations;
. Consistently exhibited exceptional performance in diagnosing and
correcting technical
issues that were network related and recommended new solutions
to management;
. Installed, configured and maintained an Oracle Database with Sun Forte
as the front-end
application;
. Prepared and tested applications for user desktops using Novell Zen
works;
. Improved remote user access by proficiently configuring a Citrix
Metaframe solution;
. Strengthened inventory management of computer-related equipment by
installing new
SQL Server;
. Maintained first-rate technical operations through regular
troubleshooting analysis and monitoring of computer hardware;
. Spearheaded the installation and configuration of GroupWise and
Bordermanager to
prevent a mail relay;
. Analyzed IPX, IP And DNS related issues.



GTIS (Government Telecommunications and Informatics Services), Ottawa,
Ontario 2000 to 2002
TECHNICAL SPECIALIST
Responded to technical support calls, produced statistical reports for
management, and oversaw backup systems for a network serving 12000
employees. Planned and directed application integration for data processing
and operational improvements. More specifically I provided the following:
. Headed network administration functions and supported daily user
account management,
PC and printer operations and IT maintenance tasks;
. Troubleshot Novell Zenworks, Groupwise and Bordermanager;
. Programmed statistical reporting applications via Seagate Crystal
Reports 9 and effectively
trained service desk managers to use this solution;
. Analyzed and successfully optimized functioning of Citrix Metaframe;
. Ensured continuous connectivity in a Windows 2000 and Novell
environment;
. Consistently exhibited exceptional performance in diagnosing and
correcting technical
issues and recommending new solutions to management;
. Analyzed IPX, IP And DNS Related Issues.

Canadian Aeronautics and Space Institute, Ottawa, Ontario
1995 to 2000
MEMBERSHIP SECRETARY
Performed database development, coordinated network conversion from
Lantastic to Windows for Workgroups 3.11, and purchased all hardware and
software for new infrastructure. More specifically I provide the
following:
. Instructed staff in use of new databases for membership and conference
registration;
. Generated reports for the Board of Directors;
. Spearheaded conversion of data from DBASE to Microsoft Access;
. Increased productivity by establishing inter-office connectivity
through shared networking
Environment.











Department of Justice, Ottawa, Ontario
1989 to 1991
RECORDS CLERK
Proactive contributor to the development efforts of a records database
solution in Oracle. Trained staff in using Lotus Word Pro, Excel, and
Microsoft Word. Facilitated daily operations management of Novell 3.11
server. More specifically I provide the following:
. Leveraged expertise in VBA and Outlook 97 to produce specialized
template.




Canadian Advanced Technologies Association, Ottawa, Ontario 1986 to 1989
JUNIOR ACCOUNTANT
Enhanced bookkeeping operations by devising and installing specialized
accounting systems. Created budget reports for the Board of Directors with
exceptional attention to accuracy, and executed daily bank transaction
processing using ACCPAC. More specifically I provide the following:
. Demonstrated organizational strengths in determining and establishing
classification of accounts.
. Played a key role in converting ACCPAC system into Orchard accounting
application.


EDUCATION

CNA (Certified Novell Administrator) 3.11: Novell Education, Ottawa,
Ontario, 1991
Diploma in Local Area Networking: Algonquin College, Ottawa, Ontario,
graduated with honours, 1991
Diploma in Computer Programming: Algonquin College, Ottawa, Ontario, 1989
Diploma in Business Administration: Algonquin College, Ottawa, Ontario,
1986

REFERENCES
Available upon request

Quick Profile Summary

Paul Lemoine
Name: Paul Lemoine
Link: http://www.salespider.com/p-10909023/paul-lemoine
Location: Ontario,Canada
Job Title: na
Company: na

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