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Connie Lange - Alberta

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About Connie Lange

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Connie Lange is currently living in Alberta, and is interested in Services.
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Location

Alberta

Categories of Interest

Services

Company Size

1000+

Resume

CONNIE (LYNN)LANGE
8 Cocks Way SE Medicine Hat, AB T1B 1R7 (403)504-6026
Email: conlin1305@gmail.com ______________________
HIGHLIGHTS OF QUALIFICATIONS
20+ years Customer Service experience
8 years of Management Experience
Effective Time Management
Good oral and written communication skills
Good Interpersonal skill
Good organizational management skills
The ability to work independently or as part of a team environment
Reliable, ambitious, responsible with a desire to learn and excel

DEMONSTRATED SKILLS AND ABILITIES
Management Skills
Supervised and assessed job performance for staff with a balanced scorecard
Trained and mentored staff on an ongoing basis
Hired staff when necessary, terminated employment if required
Screened and interviewed applicants for employment suitability
Adhered to policies and procedures within the Financial Industry
Organizational Skills
Perform all financial transactions accurately
Arrange appointments and schedules for staff
Maintain office equipment and supplies
Set up all staff training as well as yearly performance reviews
Maintain all areas of Internal and External Compliance
Customer Service Skills
Completion of Monthly General Ledger Accounts within timelines provided
Used word processing, excel spreadsheets, database software to prepare reports, memos, letters, financial transactions and other documents required for all clients and staff.
Schedule staffs monthly work schedule and team meetings
Prepare correspondence and agenda for staff meeting
Prepare expense reports, travel arrangements, order and maintain office supplies monthly
Greet customers and direct to the appropriate staff for appointments
Answer phones on a multi-line system taking messages and directing call to appropriate staff
Perform compliance and accuracy checks on all documentation before submitting to main office for audit purposes
Manage branch department when absence of branch manager
Handle all customer and staff complaints in a private environment
Complete all daily and monthly requirements within management position
Attend monthly manager meetings to discuss all areas of concern within the branch network
Organize monthly client appreciation days as well as maintain a professional branch appearance as required within branch network
Oversee all cash and non-cash areas in the branch network is within compliance regulations
Commissioner of Oaths
Bondable
Worked womens clothing part-time Walmart providing customer service and sales to all new and existing customers.

EMPLOYMENT HISTORY
Assistant Manager of Operations 2007-Present
HSBC Bank Canada Medicine Hat, AB
Customer Service Supervisor/Representative 1996-2007
Servus Credit Union Medicine Hat, AB
Public Works Secretary 1983-1989
County of Wetaskwin Wetaskwin, AB
Walmart Canada 2008-2011

EDUCATION AND TRAINING
Management Courses 2003
Medicine Hat College Medicine Hat, AB
Customer Service Plus 2001-2002
Community Credit Union Internal, Medicine Hat, AB
Accredication Courses 1999
CSI Courses External

Grade 12 Diploma
Thorsby High School, Thorsby, AB

VOLUNTEER EXPERIENCE
Big Brothers/Big Sisters
Big Bike Ride for Cancer
INTERESTS AND ACTIVITIES
Spending time with Family and friends
Jogging and walking
Swimming, camping and Gardening
REFERENCES:
JANET HAMILTON: investment Advisor, Royal Bank , Medicine Hat janethamilton@shaw.ca
Vicky Zeller, Registered Nurse, Palliser Health Authority, Medicine Hat 403-526-0812
HEIDE STELLER: Niblock and Company, Medicine Hat 403-526-2806

Quick Profile Summary

Connie Lange
Name: Connie Lange
Link: http://www.salespider.com/p-10166642/connie-lange
Location: Alberta,Canada

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Connie Lange
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