Calls are routed to appropriate agents based on skills, Queue based caller priority, based on caller IVR inputs.
1. Improves customer satisfaction
2. Prevents the loss of business first time,
3. Repeat callers.
Other additional features used are:-
1. Simultaneous call routing.
2. Voice mail
3. Call forwarding to a mobile number
4. Auto hang-up.
Live demo - 9591989888
Sales - 9880272604/9916772333
mail id - email@example.com