1) The plugin provides with custom order status of new customers like Refund Requested, refund approved an exchange request.
2) Cancel order from front end without any hassle.
3) The buyer can ask for a refund request with a proper backing for a valid reason.
4) The user can choose any ordered product and exchange it with any other product.
5) Admin can do the changes in the refund policy with the accordance of time and price.
6) The merchant can add on additional handling fee for any refund and exchange request.
It's just an introduction of the plugin. There are huge features of the plugin. So for more knowledge Click On https://makewebbetter.com/product/woocommerce-refu nd-and-exchange-rma